OSL

Oregon State University's Open Source Lab hosts two OSGeo machines.
 * OSGeo service users should file a ticket with SAC (http://trac.osgeo.org/osgeo). Under normal conditions only SAC primary administrators should file tickets with OSL. Support tickets are filed by sending emails to support at osuosl.org, please also notify SAC via a trac ticket or mailing list.


 * General Questions from OSGeo SAC can also be discussed on their freenode channel #osuosl.

= General Information on VMs =


 * By default the VMs allow shell access to folks in the LDAP SAC shell access group. Some VMs (ie. qgis.osgeo.org) have their own shell access.
 * Selected users are listed in the sudo group in /etc/group for super user access - this can be extended machine by machine as needed by those with permission.
 * The VMs also are preconfigured with ssh authorized keys for selected OSGeo primary admins to login directly as root (see /root/.ssh/authorized_keys), avoiding the LDAP requirement - useful if LDAP is misbehaving.
 * The VMs also have an osuadmin account used by OSU OSL admins for work.
 * All VMs should be listed in the SAC Service Status page under osgeo3 or osgeo4.

= How to Administer VMs with VM Manager =

This needs to be written up including information on:
 * How to get console access to VMs.
 * Who has access to the physical machines
 * Dealing with disk space issues.
 * Analysing performance problems.