Revision as of 03:51, 24 September 2011

Troubleshooting

see OSL for how to open a ticket with OSUOSL's support

The LDAP server runs on .220, and if it needs to be restarted it can be done as root with the command:

/opt/fedora/slapd-ldapt/start-slapd

If there is a power outage like there was on 2-20-07, slapd's database will need to be recovered.

sudo /usr/sbin/slapd_db_recover -h /var/lib/ldap/osgeo2

If a report in drupal starts saying a table is crashed and needs repair, log into mysql and run the following, for example for the cache table:

REPAIR TABLE cache QUICK;

ISP/DNS problem: what to do? do we need to call anyone?
hardware reset: Contact SAC:Primary Administrators. One option is a power cycle on the UPS to restart osgeo.org, using the "Reboot Immediate" item on the UPS.

TODO: Define rescue plan with responsible people - see also SAC:Primary Administrators

... reinstall stuff elsewhere ...

If services or o/s need restarting or something else needs emergency attention contact one of the following people with shell access directly:

TODO: add details here or point to elsewhere?

@@ Line 4: / Line 4: @@
 * Discuss issues in irc (#telascience)
-== NFS Mount Missing ==
+== VM hanging on OSUOSL ==
-For some reason, the /home mount on the various servers is often lost.
+see [[OSL]] for how to open a ticket with OSUOSL's support
-To fix...
 == LDAP Server Down ==
@@ Line 26: / Line 24: @@
   REPAIR TABLE cache QUICK;
-== Entire www.osgeo.org down ==
+== Entire www.osgeo.org down (PEER1) ==
 * ISP/DNS problem: what to do? do we need to call anyone?
@@ Line 35: / Line 33: @@
 == telascience blade(s) down ==
-... call FrankW?
+... reinstall stuff elsewhere ...
 === Contact User with Shell Access ===