Difference between revisions of "SAC:Admin and Troubleshooting"

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(→‎telascience blade(s) down: - we're not using it anymore)
(remove Drupal ref; point to libera.chat)
 
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= Administrative Access =
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[[SAC#Members|SAC Members]] may have [[SAC:Administrative Access|administrative access]] to one or more services, depending on their responsibilities.
 +
 
= Troubleshooting =  
 
= Troubleshooting =  
  
 
* [[SAC:Primary Administrators]] (with contact info)
 
* [[SAC:Primary Administrators]] (with contact info)
* Discuss issues in irc (#telascience)
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* Discuss issues in irc.libera.chat  (#osgeo-sac)
  
 
== VM hanging on OSUOSL ==
 
== VM hanging on OSUOSL ==
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The LDAP server runs on  ldap.osgeo.org ([[SAC_Service_Status#Secure|secure vm]]).
 
The LDAP server runs on  ldap.osgeo.org ([[SAC_Service_Status#Secure|secure vm]]).
 
If it's down, refer to [[SAC:LDAP Restarting LDAP server]]
 
If it's down, refer to [[SAC:LDAP Restarting LDAP server]]
 
  
 
  sudo /usr/sbin/slapd_db_recover -h /var/lib/ldap/osgeo2
 
  sudo /usr/sbin/slapd_db_recover -h /var/lib/ldap/osgeo2
  
== MySQL Cleanup for Drupal ==
 
If a report in drupal starts saying a table is crashed and needs repair, log into mysql and run the following, for example for the cache table:
 
REPAIR TABLE cache QUICK;
 
 
== Entire www.osgeo.org down (PEER1) ==
 
 
* ISP/DNS problem: what to do? do we need to call anyone?
 
* hardware reset: Contact [[SAC:Primary Administrators]]. One option is a power cycle on the UPS to restart osgeo.org, using the "Reboot Immediate" item on the UPS.
 
 
'''TODO: Define rescue plan with responsible people''' - see also [[SAC:Primary Administrators]]
 
  
  
 
[[Category: Infrastructure]]
 
[[Category: Infrastructure]]

Latest revision as of 13:25, 9 February 2022

Administrative Access

SAC Members may have administrative access to one or more services, depending on their responsibilities.

Troubleshooting

VM hanging on OSUOSL

see OSL for how to open a ticket with OSUOSL's support

LDAP Server Down

The LDAP server runs on ldap.osgeo.org (secure vm). If it's down, refer to SAC:LDAP Restarting LDAP server

sudo /usr/sbin/slapd_db_recover -h /var/lib/ldap/osgeo2